Service industries -- Management
Books
Activity-based management: for service industries, government entities, and nonprofit organizations
Publisher: Wiley
ISBN10: 047101351X
ISBN13: 9780471013518
DDC: 658
LCC: HD31
At the service quality frontier: a handbook for managers, consultants, and other pioneers
Publisher: ASQC Quality Press
ISBN10: 0873892097
ISBN13: 9780873892094
DDC: 658.5/62
Edition: (acid-free recycled paper)
Defining your market: winning strategies for high-tech, industrial, and service firms
Publisher: Haworth Press
ISBN10: 0789002523
ISBN13: 9780789002525
DDC: 658.8/02
LCC: HD30.28
Edition: (pbk. : alk. paper)