Measuring And Valuing Customer Relationships: How To Develop The Measures That Drive Profitable Crm Strategies
Full Title: | Measuring And Valuing Customer Relationships: How To Develop The Measures That Drive Profitable Crm Strategies |
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ISBN: | 1898085331 |
ISBN13: | 9781898085331 |
List Price: | USD $1,290.00 |
Authors: |
Robert Shaw David Reed Business Intelligence |