Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
Full Title: | Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction |
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ISBN: | 0449002829 |
ISBN13: | 9780449002827 |
List Price: | USD $16.00 |
Authors: |
Byham, William Cox, Jeff |