The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Full Title: | The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company |
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ISBN: | 0071548335 |
ISBN13: | 9780071548335 |
List Price: | USD $14.27 |
Authors: |
Michelli, Joseph |
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