Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business
Full Title: | Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business |
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ISBN: | 0070145121 |
ISBN13: | 9780070145122 |
Authors: |
Crosby, Philip B. |