Delivering Quality Service
Full Title: | Delivering Quality Service |
---|---|
ISBN: | 0029357012 |
ISBN13: | 9780029357019 |
Authors: |
Zeithaml, Valarie A. |
Full Title: | Delivering Quality Service |
---|---|
ISBN: | 0029357012 |
ISBN13: | 9780029357019 |
Authors: |
Zeithaml, Valarie A. |