Pfeiffer

101 ways to improve customer service
101 ways to improve customer service: training, tools, tips, and techniques
Lorraine L. Ukens,
Publisher: San Francisco, CA : Pfeiffer ; c2007.
ISBN: 0787982008 DDC: 658.812 LCC: HF5415.5

101 ways to make training active
Mel Silberman, Karen Lawson
Publisher: Johannesburg ; Pfeiffer, c1995.
ISBN: 0883904756 DDC: 371.3 LCC: LB1027.23 Edition: (alk. paper)

101 ways to make training active
Mel Silberman,
Publisher: San Francisco, CA : Pfeiffer, c2005.
ISBN: 0787976121 DDC: 371.3 LCC: LB1027.23 Edition: (alk. paper)

The 1992 annual
The 1992 annual: developing human resources
edited by J. William Pfeiffer
Publisher: San Diego, Calif. : Pfeiffer, 1992.
ISBN: 0883903059 DDC: 658.3124

The 1993 annual
The 1993 annual: developing human resources
edited by J. William Pfeiffer
Publisher: Amsterdam : Pfeiffer, 1993.
ISBN: 0883903539 DDC: 658.3124

The 2004 Pfeiffer annual
Elaine Biech, editor
Publisher: San Francisco, Calif. : Pfeiffer, 2004.
ISBN: 078796929X Edition: (v. 2)

2004 Pfeiffer Annual Set
2004 Pfeiffer Annual Set (JB 2004 Annuals Set)
Pfeiffer,
Publisher: Pfeiffer
ISBN: 0787973947 DDC: 658 Edition: Hardcover; 2003-11-24

The 2006 Pfeiffer annual
The 2006 Pfeiffer annual / Consulting
Elaine Biech, editor
Publisher: San Francisco, Calif. : Pfeiffer : 2005.
ISBN: 0787978221 DDC: 658.46071

The 2006 Pfeiffer annual
The 2006 Pfeiffer annual / Consulting
Elaine Biech (Editor)
Publisher: San Francisco, Calif. : Pfeiffer : 2005.
ISBN: 0787978205 DDC: 658.46071 Edition: (hbk.)

The 2006 Pfeiffer annual
The 2006 Pfeiffer annual: training
Elaine Biech (Editor)
Publisher: San Francisco, Calif. : Pfeiffer : 2005.
ISBN: 0787978213 DDC: 658.3124

The 2007 Pfeiffer annual
Robert C. Preziosi
Publisher: San Francisco, Calif. : Pfeiffer ; 2006.
ISBN: 078798471X Edition: (hbk.)

The 2008 Pfeiffer annual
The 2008 Pfeiffer annual: leadership development
Delta Organization & Leadership LLC, James L. Noel (Editor), David L. Dotlich PhD (Editor)
Publisher: San Francisco, Calif. : Pfeiffer ; 2008.
ISBN: 0787995215 DDC: 658.407124 Edition: (hbk.)

The 21st century organization
The 21st century organization: reinventing through reengineering
Warren Bennis & Michael Mische
Publisher: Johannesburg ; Pfeiffer, c1995.
ISBN: 0893842737 DDC: 658.4063 LCC: HD58.8 Edition: (alk. paper)

25 activities for developing team leaders
Fran Rees,
Publisher: San Francisco, CA : Pfeiffer, c2005.
ISBN: 078797076X LCC: HD66 Edition: (pbk.)

25 activities for teams
with introductions by Fran Rees
Publisher: Amsterdam ; San Diego : Pfeiffer, c1993.
ISBN: 0883903628 LCC: HD50.5

75 e-learning activities
75 e-learning activities: making online learning interactive
Ryan Watkins,
Publisher: San Francisco : Pfeiffer, c2005.
ISBN: 0787975850 DDC: 371.334678 LCC: LB1044.87 Edition: (alk. paper)

90 World-Class Activities by 90 World-Class Trainers
Elaine Biech,
Publisher: Pfeiffer
ISBN: 0787981982 DDC: 658.3124 Edition: Paperback; 2006-12-05

A handbook of job aids
Allison Rossett and Jeannette Gautier-Downes
Publisher: San Diego : Pfeiffer, c1991.
ISBN: 0883902907 DDC: 658.312404 LCC: HF5549.5 Edition: (acid-free paper) :$49.95

A Picture's Worth 1,000 Words
A Picture's Worth 1,000 Words : A Workbook for Visual Communications
Jean Westcott, Jennifer Hammond Landau,
Publisher: Pfeiffer
ISBN: 0787903523 Edition: Paperback; 1996-09-23

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