HRD Press

Best practices in customer service
edited by Ron Zemke and John A. Woods
Publisher: Amherst, Mass. : HRD Press ; 1999.
ISBN: 0814470289 DDC: 658.812 LCC: HF5415.5

Blended eLearning
Larry Bielawski, David Metcalf,
Publisher: HRD Press
ISBN: 0874257174 DDC: 4 Edition: Paperback; 2002-10

Building performance values
Building performance values: a new tool for goal setting and action planning in groups
Sharon A. Wulf
Publisher: Amherst, MA : HRD Press, 1996.
ISBN: 0874253810 Edition: (action guide)

Career Skills for the New Economy
Bruce Tulgan,
Publisher: HRD Press
ISBN: 0874256097 Edition: Paperback; 2000-01

Changing pace
Changing pace: outdoor games for experiential learning
Carmine M. Consalvo
Publisher: Amherst, MA : HRD Press ; c1996.
ISBN: 0874253543 LCC: GV1201

Coaching effectiveness
Coaching effectiveness: facilitator's guide
Jon Warner
Publisher: Amherst, Mass. : HRD Press, c2003.
ISBN: 0874256836

Coaching effectiveness profile
Jon Warner
Publisher: Amherst, MA : HRD Press, c2002.
ISBN: 0874256828 Edition: (pbk.)

A compendium of icebreakers, energizers and introductions
Andy Kirby,
Publisher: Amherst, MA : HRD Press, 1992.
ISBN: 0874251974

Compendium of Icebreakers, Volume 2
Hart, Lois
Publisher: Amherst : HRD Press, 2007.
ISBN: 1599969823 Edition: (electronic bk.)

Compendium of Icebreakers, Volume 3: Beginnings and Endings
Cobb, Kate
Publisher: Amherst : HRD Press, 2007.
ISBN: 1599969831 Edition: (electronic bk.)

Compendium of Learning and Development Quizzes
Sarah, Cook
Publisher: Amherst : HRD Press, 2007.
ISBN: 1599969769 Edition: (electronic bk.)

Compendium of Questionnaires and Inventories, Volume 2
Sarah, Cook
Publisher: Amherst : HRD Press, 2007.
ISBN: 1599969726 Edition: (electronic bk.)

The competency casebook
The competency casebook: twelve studies in competency-based performance improvement
edited by David D. Dubois
Publisher: Amherst, MA : HRD Press ; c1998.
ISBN: 0874254256 LCC: HF5549.5

Competency-based performance improvement
Competency-based performance improvement: a strategy for organizational change
David D. Dubois
Publisher: Amherst MA : HRD Press, c1993.
ISBN: 0874252237

Competent Leader
Peter B. Stark, Jane Flaherty,
Publisher: HRD Press
ISBN: 0874254736 Edition: Paperback; 1999-01

The complete guide to systems thinking & learning
by Stephen G. Haines
Publisher: Amherst, Mass. : HRD Press, c2000.
ISBN: 0874255716 DDC: 650.1 LCC: HF5381

The confident leader
The confident leader: a powerful & practical tool kit for managers & supervisors
Peter B. Stark and Michele Tamayo
Publisher: Amherst, Mass. : HRD Press, c1995.
ISBN: 0874252873 DDC: 658.4092 LCC: HD57.7

Conflict Style Inventory: Packet of 5
Sashkin Marshall,
Publisher: HRD Press
ISBN: 0874253209 Edition: Paperback; 1999-01

Creative training techniques handbook
Creative training techniques handbook: tips, tactics, and how-to's for delivering effective training
by Robert W. Pike
Publisher: Amherst, Mass. : HRD Press, c2003.
ISBN: 0874257239 DDC: 658.3124 LCC: HF5549.5 Edition: (hbk.)

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