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Horovitz, Jacques
1947-
(Jacques Horovitz)
Books on 'Amazon.com -- Business & Investing -- Industries & Professions -- Customer Service':
This is the alphabetically ordered list of books of this author on '
Amazon.com -- Business & Investing -- Industries & Professions -- Customer Service
' subject (click to see subject information and books of other authors).
Seven secrets of service strategy
Jacques Horovitz
,
Publisher: Harlow, England :
Financial Times/Prentice Hall
, 2000.
ISBN: 0273635778 DDC: 658.812
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