This is the alphabetically ordered list of books of this author on
'Consumers -- Research' subject
(click to see subject information and books of other authors).
What customers like about you
What customers like about you adding emotional value for service excellence and competitive advantage David Freemantle
Publisher: London ; Nicholas Brealey Pub., 1999.
ISBN: 0585440476
DDC: 658.812
LCC: HF5415.525
Edition: (electronic bk.)
