This is the alphabetically ordered list of books of this author on
'Customer relations -- Management' subject
(click to see subject information and books of other authors).
Essentials of CRM
Essentials of CRM: a guide to customer relationship management Bryan Bergeron
Publisher: New York : John Wiley & Sons, c2002.
ISBN: 0471206032
DDC: 658.812
LCC: HF5415.5
Edition: (pbk. : alk. paper)
