Summary:

Difficult small group members derail discussions with gossiping,
arguing, or taking the group off-topic. This reader-friendly,
authoritative guide gives solutions for leaders dealing with well
meaning but problematic members. This focused guide trains the novice
or experienced group leader to: Get the quiet ones talking Squash
gossip Confront counter-productive behavior graciously and target 15
more specific obstacles to small group harmony

Book Details:

Physical Description: 96 pages
Edition Info: Paperback; 2007-04

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