Organizations around the world spend billions of dollars annually to
train key managers and leaders. Yet, mot find little actual return on
this investment, especially in the most important soft skill area of
teaching these leaders how to recognize, acknowledge, and manage
their personal feelings and the feelings of those around them.
Promoting Emotional Intelligence in Organizations is the first book
to offer training and development professionals the tools and data
they need to sell and implement emotional intelligence training at
their organizations.
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