Patient Flow: Reducing Delay in Healthcare Delivery
Patient Flow: Reducing Delay in Healthcare Delivery (International Series in Operations Research & Management Science) Randolph W. Hall (Editor)
Publisher: Springer
ISBN: 0387336354
DDC: 353
Edition: Hardcover; 2007-02-07
Summary:
PATIENT FLOW: Reducing Delay in Healthcare Delivery is dedicated to
improving healthcare through reducing the delays experienced by
patients. One aspect of this goal is to improve the flow of patients,
so that they do not experience unnecessary waits as they flow through
a healthcare system. Another aspect is ensuring that services are
closely synchronized with patterns of patient demand. Still another
aspect is ensuring that ancillary services, such as housekeeping and
transportation, are fully coordinate with direct patient care. Past
experience shows that effective management of healthcare delays can
produce dramatic improvements in medical outcomes, patient
satisfaction, and access to service, while also reducing the cost of
healthcare. The 15 chapters of this book exposes the healthcare
community of researchers, practitioners and administrators to a set
of techniques and strategies that can be used by clinicians and
administrators to substantially reduce delays in healthcare delivery.
It is the first book treatment to have reduction in patient delay as
its sole focus, and therefore, provides the foundation by which
hospitals can implement change. Reflecting the highly
interdisciplinary and practitioner nature of this book, the chapters
have been written by doctors, nurses, industrial engineers, system
engineers and geographers, and thus, these perspectives provide the
comprehensive view needed to address the problem of patient delay.
The book provides a "hands-on" discussion and methods for solving a
variety of problems that inhibit prompt and swift health care
delivery. Some examples are: presents a set of breakthrough
strategies that use "real-time" monitoring systems for continuous
improvement; offers techniques for scheduling staff needs to match
patterns in patient demand, and thus reduce predictable delays;
utilizes simulation modeling techniques for both healthcare design
and process improvement; provides methods for forecasting the demand
for healthcare on a region-wide basis; presents queueing theory as a
general method for modeling patient waits in healthcare; outlines
rapid delivery of medication in the event of a catastrophic event,
such as a pandemic or terrorist attack; demonstrates the importance
of optimizing care as patients transition from one care setting to
the next care setting with an emphasis on clinical outcomes and the
business case; provides project management tools to guide the
implementation of patient flow projects.
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