000 00919cam 2200277 a 45’0
001 ocm32393145
003 DLC
005 19951205064550.6
008 950410s1996 maua 001 0 eng H
010 $a95016636
020 $a0875846270
020 $a0875845754 (pbk)
040 $aDLC$cDLC$dDLC
050 00 $aHD30.17$b.K44 1996
092 $a650.014$bK2
100 1 $aKeen, Peter G. W.
245 10 $aEvery manager's guide to business processes :$ba
glossary of key terms & concepts for today's business leader
/$cPeter G.W. Keen and Ellen M. Knapp.
246 30 $aGlossary of key terms & concepts for today's
business leader.
260 $aBoston, Mass. :$bHarvard Business School
Press,$cc1996.
300 $axii, 219 p. :$bill. ;$c24 cm.
500 $aIncludes index.
650 0 $aIndustrial management$xTerminology.
650 0 $aBusiness$xTerminology.
700 1 $aKnapp, Ellen M.
997 $boclc
997 $bacas