Employee management and customer service in the retail industry

Chris Thomas, Gary Heil,
Publisher: Hoboken, N.J. : Wiley, c2006.
ISBN: 047172324X   ISBN13: 9780471723240   DDC: 658.8700683   LCC: HF5429.26   Edition: (pbk. : alk. paper)

Notes:

Includes bibliographical references and index.

Classification:

   (click to see other 'Books on the Same Shelf')
Dewey Class: 658.8700683 -- General management
LCC Number: HF5429.26

Book Details:

Language: eng
Physical Description: xi, 190 p. : ill. ; 24 cm.
Edition Info: (pbk. : alk. paper)

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Subjects:

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•  Retail trade -- Employees (2)
•  Retail trade -- Personnel management (5)

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Libraries this book has an entry in:

•  Chinese University of Hong Kong (last modified on 05/05/2011)